24/7 online fasteners

Torque Magazine rounds up the latest from the online fasteners sector with help from Achilles and BS Fixings…

Achilles


To be fast, flexible and available 24/7 is a challenge that all retail businesses face today, as digitalization makes trades and data exchanges even faster these days.

That is why the Achilles Seibert GmbH counts on an effective and customer-friendly web shop and flexible EDI-connections.

The user interface of the web shop is clearly structured: As a customer, you can select all search parameters step by step using the drop-down menu and easily find the right article.

Once found, all relevant data can be received transparently at any time:

  • Available quantity
  • Weights / packaging units
  • Headmarks
  • Stack prices
  • Inbounds
  • And more

Simply convert your compiled shopping cart into an order!

The Achilles webshop can be found on the company website or by clicking here.

BS Fixings guide to running a webshop


Since its establishment over 6 years ago by parent company BS Stainless Ltd, BS Fixings has grown year on year, in both size and turnover, to become one of the UK’s leading online retailers in the fixings and fasteners industry. With an expanding team, and an ever-growing product range, the group look set to continue with, and build on, the success of recent years.

BS Fixings has shared with us its five key tips to running a successful webshop in an ever-changing industry.

Buy before you try – When sourcing new products for your webshop, market research is key. It helps you to understand the types of products that your target audience is looking for. To gain an advantage, make sure you test the products yourselves thoroughly. This way, you know the quality reflects that of your own brand.

Be open minded – When BS Fixings first started out, its offering was a small number of stainless-steel products. Though it still offers these products to this day, and specialise in stainless-steel, its product range has grown exponentially. The group now offer ranges including home, garden, and decorating.

Maintain stock levels – As an industry, we are all aware of the ongoing difficulties with shipping. It’s paramount that as online retailers we stay one step ahead when it comes to our stock levels. Find out your best sellers, and regularly check their stock. Set product minimums and predict when you might need to make your next order.

Service with a smile – Customers won’t always remember who was the cheapest, but they’ll remember who made them feel like a priority. BS Fixings treat every customer as if they’re the only customer, earning them a Trustpilot rating of 4.9/5 in the process. Put your customer first, and chances are they’ll return.

Think outside of the box – In a fiercely competitive industry, what separates you from the next online retailer? Market your brand differently. In a recent promotion, BS Fixings created a “12 Days of Christmas” campaign, featuring 12 days of discounts and incentives, including an online “Spin to Win” wheel, and a Christmas quiz.